Refund policy
No Returns or Refunds
Due to the fresh, made-to-order nature of our products, we do not accept returns or offer refunds. All items are prepared specifically for you upon order placement to ensure maximum freshness and quality.
Damaged or Defective Products
If your order arrives damaged or defective, please contact us within 48 hours of delivery at info@eatjoshfoods.com with photos of the issue. We will review each case individually and work with you to find a satisfactory resolution.
Order Accuracy
Please review your order carefully before completing your purchase. Once an order is placed and production begins, we cannot make changes or cancellations.
Questions
If you have any questions about our return policy, please contact us at info@eatjoshfoods.com.